 |
|
 |
Do you have a catalogue?
Unfortunately, we do not have a catalogue. However our wide range of products, along with all the appropriate information can be found on our website.
|
 |
|
What do I do if I forget my password?
If you forget your login password, you can go to the Login Page and click on the Forgot Password link and follow the instructions given.
|
|
|
How safe is it to shop/pay online in your website?
All electronic payments are made on our banking partner’s website, which makes use of 128-bit encryption and SSL (Secure Socket Layer) technology. This ensures all information that you provide are securely transferred between the bank’s server and your browser.
For further information on how we use the details you provide, please go through our Privacy Policy.
|
|
|
Can I return a product?
All products may be returned within 14 days for a refund, if a few conditions are met. Please refer to our Returns Policy in the Terms & Conditions page to learn about these conditions.
|
|
|
Do you charge anything in addition to the displayed price, such as Value Added Tax or Octroi and Import duties (only for International Deliveries)?
The prices displayed in the product pages are inclusive of Value Added Tax.
In case of deliveries to the State of Maharashtra, Octroi of 2% will be charged on the Invoice value.
For International shipments, all our rates exclude any local taxes, duties and surcharges that may be imposed according to local regulations.
|
|
|
|
How do I make a payment on your website?
You can pay either by credit card or debit card. All our online booking pages are secure using Secure Sockets Layer (SSL) encryption, which encodes all your personal information so that it is accessible to only you and us. We will use your information to ensure all documents are issued correctly and payments are secure.
|
|
|
What are the various methods of payment available with you?
Credit Cards - Visa & Mastercard only
Demand Drafts – the drafts are to be drawn in favour of M/s. ANS Jewelry payable at Salem, Tamil Nadu and sent to the below address:
ANS Jewelry
No. 284, Omlaur Main Road,
Swarnapuri,
Salem 636 004
Tamil Nadu, INDIA
Ph: 0091 427 2440703
Alternately, you can do a remittance by electronic fund transfer to our bank account. The details to do a transfer would be provided on contacting Customer Care.
|
|
|
Can I use a Non-Indian credit card to pay on your website?
Yes, you can use a Non-Indian credit card to pay on our website. You can use only Visa or Mastercard to pay in our website.
|
|
|
|
How long will it take to deliver the products?
Shipping period for any product is given in the respective product information pages. Generally the delivery period would be within 30 to 45 days. We will keep you informed as to when it will be delivered to you within this time frame.
|
|
|
How will you send/deliver the products?
For deliveries within India, shipping will be through Blue-Dart. Shipping to any location out of India, will be carried out through the company UPS. Once the goods are dispatched, an email will be sent having the tracking number of the shipment.
|
|
|
Can you deliver to an address outside India?
We deliver to some of the major countries outside India. See below for a list of shipping locations,
|
|
|
Can I change my shipping address after confirming the order?
The shipping address cannot be changed after confirming your order. However you can alter the address before you click on the “Proceed to Payment” button during the checkout process.
|
|
|